Agents · Responder

Replies drafted. You press send.

Responder drafts replies to customer questions from what is known about the shipment, in plain words.

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What it does

Replies drafted. You press send.

Drafts replies to customer questions from what is known about the shipment.

Customer questions
Status updates
Chases

Updates and chases Search work and pages ⌘KAsk artemis

Artemis / Updates and chases

Reply to Kōwhai Home Goods

Customer asked: “Where is my container?”

To aroha@kowhaihome.example

Subject Your shipment SH-388: MPI inspection today

Kia ora Aroha,

Your container arrived at Wharf Lane depot this morning. Customs cleared it at 7:55 am. MPI has booked an inspection for 2 pm today.

We will let you know as soon as it is ready to collect.

Ngā mihi, Mere

ResponderDrafted · waiting for your approvalApproveEdit

Watch it work

A customer asks, “Where is my container?”

A typical morning on a New Zealand desk, step by step. Responder does the work. A person makes the call.

aroha@kowhaihome.example · 9:05 am

Responder is working

Read the questionAbout shipment SH-388
Checked the shipmentAt Wharf Lane depot · Customs cleared · MPI at 2 pm
Drafted a replyThree short sentences in plain words
Waiting for youApprove or edit before it is sent

What stays with you

Every reply is approved before it is sent.

Every reply before it is sent.

Replies use what is on the shipment, nothing more
You can edit any draft
A record of what was sent and why

Meet the other agents

Give your team its afternoons back.Go home on time tonight.

Bring a shipment you ran this week. Leave your email and we will set you up with early access.Artemis keeps watch on the notices overnight. Your team decides in the morning.

New Zealand ·